My OV card haven't arrived

  • 7 March 2023
  • 1 reactie
  • 117 Bekeken

I requested a card 2 weeks ago and it still haven't arrived. I don't know where to ask for explanations or to return me my money. 


Beste antwoord door Lorena NS 7 March 2023, 20:25

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Hi Emilia9824 and welcome to the NS Community! 
I am sorry to read that you didn't receive your card yet. You should receive this within one week. Please contact our customer service so they can check your order.