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NS card

  • 10 October 2022
  • 1 reactie
  • 28 Bekeken

I have ordered new NS card reference number R01_0216302306 since October 2nd and up to now I don’t receive the card

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Beste antwoord door Robert B 10 October 2022, 18:55

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Welcome to the NS Community!

A card usually arrives within a week, but on Sundays and Mondays (sometimes also Saturday) there is no mail delivery.

It will probaby arrive tomorrow. Until then, see https://www.ns.nl/en/customer-service/refunds/refunds-when-you-forget-your-season-ticket.html for reimbursement, or contact NS Customer Service (phone, chat, social media).

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