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Hi! I’ve wanted to make a subscription for unlimited trips in the weekend for one month. I tried to put my personal OV card and the app told me that the birth date it is not the same. (E102) I check the details and I put my birthday correctly. Does anybody knows how I can fix the problem? Cause I really need the subscription. 

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Unfortunately it is not solved yet. You need toi contact the Customer service.

 

https://www.ns.nl/en/customer-service/contact?utm_source=forum.ns.nl&utm_medium=referral&_ga=2.50088421.238592795.1662455154-279484051.1662455154

 

 

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