On 22/05/2023, my son had a problem with his OV chipkaart and the check in did not work.
I could not ask for a refund online because I have reached the maximum of correction for this year ?!
If I have reached the maximum it is not my fault. It is because of NS.
Each time my son could not check in/uit because the doors at the station did not work or because of a strike !
So I want to be refunded .
There is always something wrong at the station . So why should I pay for NS?!
I guess there will be more problems until the end of the year and each time I will not be able to ask for a refund. This is not normal.
Why should I pay 16.90 euros for a trip which cost 3.10 ?!
Each time it takes me a lot of time to ask to uitcheckgemist then to you .
There is no way to contact NS. No email, chat not available, phone the same
Beste antwoord door Stijn NSBekijk origineel