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Replacement card-Expiry date

  • March 7, 2021
  • 7 reacties
  • 566 Bekeken
D

Hey!

I lost my OV-chip card recently. I want to get it blocked, although on the site it is asking for an expiry date which I am unaware of. Can I get some help with the same ?

Beste antwoord door iMark

Are you looking on the website https://www.ov-chipkaart.nl/home-1.htm#/?

If you have an account you can view your travel history. When you select your card, you will see your card details, including the expiry date. The details look like this:

 

7 reacties

iMark
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  • iMark
  • Koploper****
  • Antwoord
  • March 7, 2021

Are you looking on the website https://www.ov-chipkaart.nl/home-1.htm#/?

If you have an account you can view your travel history. When you select your card, you will see your card details, including the expiry date. The details look like this:

 

Robert B
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  • Robert B
  • March 7, 2021

If you haven’t added your card to Mijn OV-chip but have an NS subscription, you can also view the expiry date by going to https://www.ns.nl/selfservice/producten and select Tonen op te halen producten next to your card number.

10 procent van iets is beter dan 100 procent van niets. https://bit.ly/tien_procent
H
  • hsener
  • Op het juiste spoor
  • December 26, 2021

Hello,

I lost my ov chip card. I wanted to block it. But It’s not linked to my ov chip account and I don’t know the expiry date. I also check my ns subscription to see it. But I couldn’t find it. Could you help me please?

Thank you. 

Thom
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  • Thom
  • Super user
  • December 26, 2021

Customer Service is able to help you blocking it. 030-7515155. It is a 24/7 service. The advices above are helpful though.

Niet de réiziger op 1, 2 en 3, maar de betálende reiziger op 1,2 en 3! Wat meer controle en handhaving roept geen agressie op, maar voorkomt het juist. De opgekropte ergernis van de betalende reiziger mag best wat meer meetellen.
Robert B
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  • Robert B
  • December 28, 2021

Edited my previous reaction because of recent changes to Mijn NS.

A request has already been sent via NS Customer Service to make the expiration date of a card visible again, without having to contact them.

10 procent van iets is beter dan 100 procent van niets. https://bit.ly/tien_procent
M
  • Mirandabuil
  • Op het juiste spoor
  • February 17, 2022

Hello, I lost my personal ov-chipcard and I don’t remember the expiration date. Any idea of how can I block the old one and order a new one??

Tochjo
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  • Tochjo
  • February 17, 2022

Contact OV-chipkaart customer service by phone at 0900-0980 (open weekdays from 07.00 to 21.30 and Saturdays, Sundays and holidays from 10.00 to 16.00). They can help you block the card and order a new one.

If there is an NS subscription on the card, you can also contact NS customer service for the expiration date. This can be done by phone; they are available 24/7 at 030-751 51 55. You may also contact them by chat (click the link Chat with NS on this page) or by sending a message on Twitter or Facebook. But NS customer service cannot block your card and help you get a new one.

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