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Dear Customer Service,

I am writing to inquire about the process for transferring my current NS flex plan to a new OV card. I recently purchased a new OV card and would like to transfer the plan from my old card to the new one.

Could you please advise me on the steps involved in transferring the plan to a new card? I would appreciate any assistance you can provide in this matter.

Thank you for your time and attention to this matter.

Sincerely, 

 

Yu-Ting

Moderator edit: Removal of personal data.

Hey Yu-Ting Cheng. Welcome to the NS Community.

We can't help you with this here. You can contact our customer service for help with this issue.

I've removed your personal details from your post as this is a public forum and everyone would be able to see this.

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