I bought two tickets on NSapp last week, the order numbers are 66***** and 66*****.
Since a friend of ours was sick on the 18th, and all the trains from Rotterdam to Leiden were canceled on the 19th, we have not used both tickets. Can I get a refund?
Looking forward to your reply!
Have a nice day!
Wenyun Chen
Welcome to our NS Community W.Y. Chen. If the tickets are unopened (even if they arrive delayed) you can get in touch with our customer service for a refund.
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