beantwoord

can I get back the money for a misplaced purchase?

  • 8 January 2024
  • 1 reactie
  • 42 Bekeken

Can I get back or delete a ticket that I purchased?

I purchased a groupticket for the wrong day, therefore I would like to change it, or delete the ticket,is it possible?

icon

Beste antwoord door Thom 8 January 2024, 21:35

Bekijk origineel

1 reactie

Reputatie 7
Badge +4

E-tickets cannot be changed and there is no refund. You may ask for leniency, but chances are little. 030 7515155.

 

There is a lot of fraudulent use, as you can still travel with it, even with a refund. That means effectively a free ride for a group. NS cannot be that foolish.

Reageer