Hello to who concerns,
After typing in my email, I have not received my e-ticket to my email address. I have had the financial sum deducted from my account for the return ticket, but no ticket has appeared in my email. Maybe it was the case of a mistyped email address. However, my email is automatically inputted when I begin typing the address. Nevertheless, I do not know how to proceed from here. Thank you.
You should contact customer service directly to verify that you entered the correct email address and have them resend the ticket. Usually, this is most easily done by phone, as they are available 24/7 at 030-751 51 55. You may also try to contact them by chat (click the link Chat with NS on this page) or by sending a message on Twitter or Facebook, but note that it can take days to receive a response if you contact them online.
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