Hello,
Today I purchased two tickets for the same ride Duivendrecht - Enschede by accident. As I refreshed the online page, I must've paid twice. Is it possible to get a refund from one of the tickets?
Hello,
Today I purchased two tickets for the same ride Duivendrecht - Enschede by accident. As I refreshed the online page, I must've paid twice. Is it possible to get a refund from one of the tickets?
If you've ordered two identical tickets, one can probably be reimbursed by customer service.
You should contact them by phone, chat or social media (X/Twitter or Facebook).
https://www.ns.nl/en/customer-service/contact
Heb je al een account? Inloggen
Nog geen account? Maak een account aan
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.