Hello,
On 12th of July for Leiden - Rotterdam I accidentally bought a ticket with a discount. But when I realised it I got a full fare ticket to not get a fine. Is there possibility to request a refund of the discounted ticket that I haven’t used?
thank you so much in advance!
+2
Hi Mel2211 and welcome to the NS Community.
Please contact our customer service for this refund. Most of the time, if those tickets are equal, it is possible to get a refund.
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