refund for unused tickets

  • 1 April 2024
  • 3 reacties
  • 112 Bekeken

Good Morning.

Im Rosa Valenzuela I already buy two tickets to Amsterdam and I don’t will us , I make a mistake with the date.

could you please refund the money?.

 Thanks.

 


3 reacties

Reputatie 3
Unfortunately, a refund is not possible. See the conditions of this ticket. Why do you buy tickets weeks in advance ?

Was a mistake I didn’t change the date.

this day I had to buy two tickets.

Reputatie 7
Badge +1

If you didn't download the tickets or loaded them in the app, then contact customer service. They may refund the if you ask nicely.

Unfortunately, a refund is not possible. See the conditions of this ticket.Why do you buy tickets weeks in advance ?

The website doesn't mention anymore that you can’t cancel. Mentioning this only in the conditions is not sufficient, as we all know from previous discussions.

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