Naar NS.nl

request for a refund

  • 16 September 2022
  • 1 reactie
  • 27 Bekeken
Y

I couldn’t get on the train so I want to request for a refund 

1 reactie

Tomas NS
Rank

Hi there Yijyun and welcome to our Community.

So sorry to read you weren't able to get on board. Was this due to a busy train?

Refunds for tickets are only possible in very few circumstances, for example if you were delayed. In this case, I recommend contacting customer service to see what's possible.

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