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Antwoord

ticket refund

  • May 6, 2023
  • 1 reactie
  • 78 Bekeken

hello, I bought 2 tickets on 06/05/2023 and indicated the date incorrectly, I want to return the money.

Beste antwoord door mrfreeze

Hi V Vorodina,

It's usually not possible to get a refund for tickets. NS can't invalidate them, so you could still use them.

Only if you haven't opened them yet, you could contact Customer Service by phone (030-7515155), chat, Facebook or Twitter, to ask if they're willing to reimburse you.

1 reactie

mrfreeze
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  • Super user
  • Antwoord
  • May 6, 2023

Hi V Vorodina,

It's usually not possible to get a refund for tickets. NS can't invalidate them, so you could still use them.

Only if you haven't opened them yet, you could contact Customer Service by phone (030-7515155), chat, Facebook or Twitter, to ask if they're willing to reimburse you.