Naar NS.nl

Reacties geplaatst door Ilan

1 Reactie

A
AnorOp het juiste spoor
gevraagd in OV-chipkaart

I ordered a new ov-card, but haven't received it

So basically, NS is kind of deceiving people, no?Nowhere do they tell you that it might take a long time from purchasing the card to actually receiving it. Theoretically, you can use the card within a week from the day of purchase, but this is a lie, because as long as you did not receive the card, you cannot us it. And when you ask NS what’s going on, all they do is avoid taking any responsibility, saying you should inquire in some other place.Correct me if I’m wrong, but it all looks like a simple fraud - even if NS does not intend it to be so. Amazing that a national company acts this way. Or am I missing something?

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