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Reacties geplaatst door Yaman ALTareh

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Yaman ALTarehOp het juiste spoor
gevraagd in OV-chipkaart

Got double charges for missing check in/out from NS flex invoicing and from ovpay.nl

thanks @Tomas NS for your reply, I tried to submit a refund on the website https://zelfregelen.ovpay.nl/reisoverzichtthey refund 5.5 Euro and charge 14.5 (without 40% flex ns)but now still got two charges from ovpay (14.5) and from NS invoice 12 … and the normal cost should be 8.5 (after 40% discount on flex) so in total I paid 26.5 Euro instead of 8.5and it’s not my mistake, I did check in and out but somehow they system did not recognize it. 

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Robert B
9 maanden geleden
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