Naar NS.nl

Reacties geplaatst door Eiman Bashir

1 Reactie

J
James03Op het juiste spoor
gevraagd in OV-chipkaart

lost or stolen NS card without expiry date

I reported a card loss to customer service and a replacement card was provided but the customer service cancelled the subscription without my permission. Emails were sent to inform me that I opted for the service unsubscription. The staff admitted on a phone call that they deactivated the subscription. Why card replacement results in cancellation of an active subscription?

2
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1 maand geleden
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