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Reacties geplaatst door svetla256

3 Reacties

Sivan NS
Sivan NSOud moderator
geplaatst in Abonnementen

How to cancel your subscription from abroad

Hi Sivan, Thank for your assistance and help! I appreciate it! Svetlana

262
Maxime NS
1 jaar geleden
Sivan NS
Sivan NSOud moderator
geplaatst in Abonnementen

How to cancel your subscription from abroad

Hi Sivan, The thing is, that all emails I get are in Dutch and I do not speak or undertand Dutch. At that time I did not make much of them. What is more, NS can prove that I never used the card in fact and hopefully this will help my case. Could you please let me know how to send an objection? Thank you!

262
Maxime NS
1 jaar geleden
Sivan NS
Sivan NSOud moderator
geplaatst in Abonnementen

How to cancel your subscription from abroad

Dear NS, I have the following problem currently with my subscription for OV chipcard: I had a subscription for OV Chipcard when I was a student in NL for 1 year in 2011-2012. I have left the country in July 2012 after my studies came to an end and eversince then I have not used my subscription. However, it seems I had to cancel my subscription explicitly in order not to incur any debts and I did not know that. Now I have been contacted by the NS asking me to pay for all the years from 2012 till Oct 2015 (which is quite a big amount). NS has cancelled my subscription finally from 1 OCT 2015 after I wrote them back. My request to you is to please try to help me resolve this situation where I need to pay for 3 years of subscription which I never used. You can actually check that the OV chipcard was never used after July 2012 when I left the country. What is more, I have deregistered from the City Hall in NL upon my leave in 2012 and I thought that this is all I need to do.

262
Maxime NS
1 jaar geleden
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