Naar NS.nl

Reacties geplaatst door Edyta Dudek

2 Reacties

Sivan NS
Sivan NSOud moderator
geplaatst in Abonnementen

How to cancel your subscription from abroad

Hi Iris! Thank you so uch for the reply! So, to clarify, could you confirm if I understand correct? 1. I should pay Syncasso as soon as possible. 2. I should terminate my OV-chipkaart via OV-chipkaart website. On their website, should I choose an option that I have lost the card, or should I choose that I want to terminate my card? I'm asking because I have not any adress in the Netherlands anymore, so no documents can be sent to me. 3. After 4 working days I can contact you in order to terminate the subsciption. Is above right? If yes, could you please tell me if syncasso paymnet is needed if I want to terminate my subsciption anyway? Thank you in advnace for answering above! Best, Edyta

262
Maxime NS
1 jaar geleden
Sivan NS
Sivan NSOud moderator
geplaatst in Abonnementen

How to cancel your subscription from abroad

Hi, I have exactly the same problem as above all people.. I have just received an email from Syncasso. I have already created an account here and on OV-Chipkaart website, but I cannot link my OV card to my account because the link will be sold to the address that I'm not using anymore. I have no idea what to do next :( I would be extremely grateful for help! Best, Edyta

262
Maxime NS
1 jaar geleden
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