Naar NS.nl

Reacties geplaatst door alinesaraiva777

2 Reacties

Sivan NS
Sivan NSOud moderator
geplaatst in Abonnementen

How to cancel your subscription from abroad

[quote=Thomas NS]I'm afraid that with all the information I am reading, it won't be possible to cancel your contract without also making your card unable to carry a new contract. The problem is that we can either end your contract without you having to pick up the cancellation at the cardmachine (blocking the card from carrying any other products from NS in the future) or we can send a cancellation to the card machine for you to pick up. Thank you for the response Thomas. In this case I will go for option 2. Kindly advice on the next steps then. Kind regards, Aline As of now, you cannot cancel your contract online, as in: pick up that cancellation. We need a communicationmoment with the card and our card machine. You have two options now: 1. Pay for this year and see it through, so your will be able to use the contract again next year when you come back to the Netherlands. If you choose to do this, I am sure that our [url=https://www.facebook.com/nederlandsespoorwegen/]Facebo

262
Maxime NS
1 jaar geleden
Sivan NS
Sivan NSOud moderator
geplaatst in Abonnementen

How to cancel your subscription from abroad

Good day, I would like to cancel my subscription for Dal Voordeel , 2nd class. I don't want to cancel the card, because I might be coming to the Netherlands at the end of this year or early next year, as I am a PhD student in NL in the final year. I have been paying the subscription for the past 2 years without using it, and I just received another email reminding that the payment for renewal is due this week. I don't have someone I can send the card to do the cancellation, so I would really like to do it online. The information I got on the renewal email is: Relatienummer: 12219589 and Our reference:5045730506 Please let me know if you need more information. Aline

262
Maxime NS
1 jaar geleden
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