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Reacties geplaatst door JuliJap

1 Reactie

Sivan NS
Sivan NSOud moderator
geplaatst in Abonnementen

How to cancel your subscription from abroad

Hi NS, I left the country on Feb 29th, I thought I cancelled the NS subscription properly, unfortunately I didnt. It was the wrong machine I tapped my OV for the final cancelation, so I’ve been trying to terminate my NS subscription from aboard. I had chatted with NS customer service from the chatroom application provided here in the website. I told her my current situation that I am abroad, doesn’t have any idea when to come back to NL, so best to cancel the weekendje vrij subscription, she was aware and understood well and helped me to cancel, it was in March. However I got this bill that I need to pay in April. Could you please help to cancel it and this time I need proof that it is cancelled properly. My cancelation information is  Klantnummer: ******; Ons kenmerk:*****   Below are my factuur information that they want me to pay Kenmerk: ***********   Thanking you in advance  

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Maxime NS
1 jaar geleden
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