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Onderwerpen gestart door Stephanie Nolan

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Stephanie NolanOp het juiste spoor
gevraagd in Abonnementen

NS weekend 40% discount not working on OV chipkart

I signed up for a 40% discount at weekends for €2 per month and added my OV chipkart to my My NS account but the discount is not working and I am being charged the full price at weekends. I have been charged the subscription fee for the month and the subscription is active on my account. Does anyone know what else I need to do to activate it or why it is not working?

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