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Onderwerpen gestart door DariaMalinina

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DariaMalininaOp het juiste spoor
gevraagd in Abonnementen

Wrong check in time

Hi!I have a 40% discount during the off peak hours.I know it starts after 6:30pm.The siruation is the following: I checked in at 6pm, but was waiting on the station to take the next train at 6:30pm to get my 40% discount. However, I saw that I was charged for the full rate because the system see me checked in at 6pm. Please advice here what can I do in this situation?Thank you,-Daria

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