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Onderwerpen gestart door Loh0817

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Loh0817Op het juiste spoor
gevraagd in NS Flex

Using Before Activation

I ordered the “NS Flex Weekend Vrij” and my OV-card was due to be launched on Saturday.But I forgot to activate the card before using it.Because forgot the activation, I had to charge 20 euros on my card and go to Den Haag.Since the balance was negative, I was able to charge another 4 euros and execute the activation.(It is now active)But the amount(24 euros) used before activation. How do I get a refund?

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