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Y.GaoOp het juiste spoor
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I bought a group-ticket, but I forgot checking out with it.

I bought a group ticket online with friends from Groningen and Arnhem on 1st Oct. But when I needed to check out, I forgot to use my tickets but used my ov-card to check out. Today, I just noticed that this journey was charged. Could I request a refund? Thanks.

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