Naar NS.nl

Onderwerpen gestart door Sleepindawgs

1 Topic

S
SleepindawgsOp het juiste spoor
gevraagd in Overige producten

Ticket refund

I bought 2 Super Sparpreis Ticket Europa through Trainline.com for single journeys from Breda to Deventer. We were prevented from passing the platform barrier at Breda and, when I asked for assistance at the Help Point, was told that the etickets we had were invalid and that we needed to buy new ones. There was an interruption on the journey and the train unexpectedly terminated at an earlier station, necessitating paying for bus tickets to Zwolle and continuing our journey via a different station, Hengelo. Please advise what I am able to reclaim and how do I go about it?

5
rvdborgt
1 jaar geleden
Voorwaarden