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Mattisil92Op het juiste spoor
gevraagd in OV-chipkaart

joint jurney discount not working

Hello, my partner with a personal ov-chipkaart 3528050034798530 travelled with me (NS flex weekend advanced) and we selected the joint journey discount. The travel to the destination was with discount but on the way back, the charge on his card was full, without discount.We’d like to understand why and if we can have money back.Thanks

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