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Onderwerpen gestart door Sid99

1 Topic

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Sid99Op het juiste spoor
gevraagd in NS Flex

Auto debit

I am not sure how the automatic debit works for my personalised OV chipkaart. I loaded some balance onto it, but it is never getting deducted no matter how much I travel. At the end of the month I was sent an invoice stating that a certain amount was due and it would be directly debited from my bank. I don't understand how this works and can't remember an auto-debit option being set. Furthermore, is the entire amount I loaded onto my card wasted now that money from my account is being deducted?

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