Naar NS.nl

Onderwerpen gestart door PatanM

1 Topic

P
PatanMOp het juiste spoor
geplaatst in Abonnementen

Last Month I have asked the customer service to request for weekend subscription, but they enabled the weekend discount subscription

Last Month I have asked the customer service to request for weekend subscription, but they enabled the weekend discount subscription.I was in impression that the customer service has enabled the weekend subscription and I travelled freely, but after getting invoice I realized that it is activated only weekend discount. When I called your customer service to help in enable the subscription from the April 7 and reflect the same in invoice they are say that I have received email and should have been checked earlier. It was my mistake to trust the customer service that they have enabled so I did not verified it and continued travelling.

1
mrfreeze
11 maanden geleden
Voorwaarden