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yutianggOp het juiste spoor
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Unsuccessful registration for OV card weekend plan resulted in unexpected bill

Hello NS Community,I recently moved to the Netherlands and obtained a personal OV card to facilitate my daily commuting. Excited about exploring different cities during weekends and public holidays, I promptly registered for the weekend plan, which costs €34.5. However, after three weeks of traveling, I was shocked to discover that my registration hadn't been successful. Consequently, I received an unexpectedly high bill at the end of the month.I deeply regret not double-checking my subscription status, but being relatively new to the country, I am still navigating through various processes and procedures. Now, I am faced with the dilemma of having to pay the additional charges that were not part of my initial plan.I would greatly appreciate any advice or guidance on how to rectify this situation and possibly receive a refund for the excess amount I was billed. Has anyone else experienced a similar situation, and if so, how did you resolve it?Thank you in advance for your valuable insi

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mrfreeze
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