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Onderwerpen gestart door Ashraf Abousehly

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Ashraf AbousehlyOp het juiste spoor
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refund the train ticket

Good morning,       I have bought train E-tickets from Amsterdam central to Roermond i attatched it in this mail and i was supposed to use it last Wednesday 05/07/23, but i didn't use the tickets because all the trains weren't working due to the storm that happened last Wednesday. I was trying online to return the money of the 4 tickets back but I discovered that the refund won't come back as money to my by my credit card . My only concern about the refund is only that I'm not living in the Netherlands, we are tourists and bought four tickets for the trip and due to the storm i bought new tickets and used them on Thursday 06/07/2023 for my trip. So, I want to return the money back on my credit card that i used to buy the tickets if it's possible.                                                                                                                                                             Best wishes,

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Daniël NS
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