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Onderwerpen gestart door ceting420

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ceting420Op het juiste spoor
gevraagd in NS Flex

NS Invoice Debt

I have received an email from debt collector that I have outstanding debts for my NS Flex Weekend Free Subscription for 31.60 euro and with interest is now 82 euro. I do not live in NL anymore and just open my NL email again, that's why I never notice the email. As I checked my account again, I never activate the subscription and cancel it right away, there is no travel history shown that I use that subscription because I always manually top up my balance. I do not use the card anymore and I have closed my NL bank account. Is the invoice. How do I resolve this matter?

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Daniël NS
Moderator
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