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Onderwerpen gestart door Lucaslioi

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LucaslioiOp het juiste spoor
geplaatst in NS Flex

NS FLEX IS NOT SECURE !!!

Hello my name is Lucas and I need your help Please. On Friday 15 I’ve requested the og chipcard and also the NS FLEX and I was expecting receive it yesterday (according to the email that your company sent to me). However I did not receive and I called for NS but nobody help me and they said that I need to wait until today and I could apply again. Today I receive this email : Uw eerste factuur [factuurnummer verwijderd door moderator] staat voor u klaar in MijnNS, in het menu onder Betaaloverzicht. Het totaalbedrag van € 2,50 heeft u al betaald. So I would like to have the cupom discount to apply in my trips because I’m paying the normal fare and I should have the NS FLEX 2,50euro to pay less.

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Tomas NS
Moderator
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