Naar NS.nl

Onderwerpen gestart door Elif Tanyeri

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E
Elif TanyeriOp het juiste spoor
gevraagd in In de trein

Misunderstanding with the officer

During my initial days in the Netherlands, I inadvertently forgot to check out one day at Delft Campus. Consequently, my entire record became muddled. When an official inquired about my check-in status, I was confident that I had indeed checked in, and the officer did not provide any feedback. It was only after a month that I realized there was a deduction of 60 euros for failing to check in. I remain perplexed about how this situation transpired, but I would greatly appreciate a refund if possible. Here are my IBAN details: xxx, under the name Elif Tanyeri. <image removed because of privacy concerns>

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