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Onderwerpen gestart door cosmosman

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cosmosmanOp het juiste spoor
gevraagd in NS Flex

Subscription is not cancelled

Hello!One month ago I switched from NS Flex Weekend to NS Flex Basic and today I received an email stating that €35.02 will be debited from my account around January 5, 2024. The same message is shown in My NS account in the ”Payment Overview” section. On the homepage, under the section “My Products” I only see “NS Flex Basic” which costs €0 per month. What is the problem?

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mrfreeze
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