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GeulietOp het juiste spoor
gevraagd in OV-chipkaart

Is there something wrong with my card?

It says that I did not check in or out even though everything on the machine was fine. I spoke to NS customer service and they said my trip looked like it went through perfectly fine on their end and they are unsure why it is showing two 20 euro fees. I have NS flex weekend vrij + dalvordeel. I checked in and out ONLY with NS machines. It should €1.56. Can someone help clear this up since customer service has no clue why it is showing this?

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Robert B
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