Naar NS.nl

Onderwerpen gestart door Katerina29S

1 Topic

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Katerina29SOp het juiste spoor
gevraagd in OV-chipkaart

Refund of balance after switching to NS flex

After switching to the Flex tariff, I topped up my card balance by 20 euros, after which it reset to zero. Now I received my first invoice from the NS and 20 euros were not taken into account. How can I get this amount refunded?

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