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Onderwerpen gestart door calliesullivan

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calliesullivanOp het juiste spoor
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NLOV number not appearing in my bank statement

I am trying to get a refund for a delayed train. My ticket was around 18 euros. Instead of seeing an NLOV number on my bank statement, I only see a link to the NS website as the transaction description. How can I submit my refund request? 

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Lorena NS
Moderator
1 maand geleden
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