I have a weekend free subscription and I reserve the last reset in the reset i have to pay for my weekend trips
Beste antwoord door Stijn NS
Bekijk origineelI have a weekend free subscription and I reserve the last reset in the reset i have to pay for my weekend trips
Beste antwoord door Stijn NS
Bekijk origineelGood afternoon Mansour and welcome to the NS Community!
I'm sorry to read that you are getting trips billed even though they should be free based on your subscription. Please contact our Customer Service, my colleagues can then take a look at the situation. You can find all their contact options (phone, Social Media and chat) here.
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Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.