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exchange wrong birthday date

  • 30 May 2022
  • 3 reacties
  • 108 Bekeken
O

Hello in my NS account is wrong birthday date. Perhaps it is my mistake. But it 
interfere me to use Flex.
Date in my account is 18.07.1983 - my rial birthday is 18.07.1984.
Could you help me

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Beste antwoord door Tochjo 30 May 2022, 17:23

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3 reacties

Erryt NS
Rank

Hello Olga Aleksandrova, welcome at our community,

 

You can reach our customer service to change your date of birth. Thanks for the right answer, Tochjo.

O

I want to add ... on the NS card everything is right

Tochjo
Badge +3

You should contact customer service directly to have this corrected. Usually, this is most easily done by phone, as they are available 24/7 at 030-751 51 55. You may also try to contact them by chat (click the link Chat with NS on this page) or by sending a message on Twitter or Facebook.

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