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exchange wrong birthday date

  • 30 May 2022
  • 3 reacties
  • 108 Bekeken
O

Hello in my NS account is wrong birthday date. Perhaps it is my mistake. But it 
interfere me to use Flex.
Date in my account is 18.07.1983 - my rial birthday is 18.07.1984.
Could you help me

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Beste antwoord door Tochjo 30 May 2022, 17:23

Bekijk origineel

3 reacties

Tochjo
Badge +3

You should contact customer service directly to have this corrected. Usually, this is most easily done by phone, as they are available 24/7 at 030-751 51 55. You may also try to contact them by chat (click the link Chat with NS on this page) or by sending a message on Twitter or Facebook.

O

I want to add ... on the NS card everything is right

Erryt NS
Rank

Hello Olga Aleksandrova, welcome at our community,

 

You can reach our customer service to change your date of birth. Thanks for the right answer, Tochjo.

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