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Reacties geplaatst door Rania_M

4 Reacties

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Traveling together with discount

[quote=Robert B]That's correct. You will automatically get the 40% discount when checking in outside peak hours. That is what your Dal Voordeel subscription is for. Samenreiskorting is for when you want to take (up to 3) friends, family mebers etc. with you. They can benefit from 40% discount because YOU have the subscription.[/quote] Thanks for the clarification Robert!

26
Laura NS
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Traveling together with discount

[quote=Denice NS]If you have a Dal Voordeel on your card you only need to check in and out with your card. Based on the time of the check in you will or will not get 40% discount. You are not supposed to load Samenreiskorting on your card. This is for people who travel with you (If you have Dal Voordeel you can take up to 3 people with you who get Samenreiskorting on their own OV-chipcard).[/quote] Hi Denice, So that means that I don't need to load any additional products on my card then, right? Thanks for the response.

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Laura NS
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Traveling together with discount

[quote=Miriam NS]Hi [i]Rania_M[/i], welcome to our Serviceforum. From your message i understand that you have subscription on your OV-Chipcard, is that correct? If you have subscription, also called Season ticket, on your OV-Chipcard it is allowed to travel by yourself. An example is the [url=https://www.ns.nl/en/season-tickets/dal-voordeel.html]Dal Voordee[/url]l Subscription which offers a 40% discount outside the peak hours. If you used the product 'Samenreiskorting' Robert mentioned and you travel by yourself, this is not allowed. Please let us know what is the case so we can provide you with some extra information.[/quote] Hi Miriam, And thank you for your quick response. Yes it is correct that I have subscription on my OV-chipcard, the Season ticket indeed. I did use the product Samenskorting because I thought this was the way to load the 40% discount on my purchase. I see now that this is wrong. So what is the right way to load the 40% discount on my ov-chipcard

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Laura NS
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Traveling together with discount

Hi, I have 40% discount on my ov-chipkaart and yesterday, after having my ticket checked by a conductor, I was told that I cannot use the discount if I'm travelling by myself. Is this information correct? I went through all the NS articles stating the rules of a Season Ticket, but there was nowhere a mention that prohibits travelling solo when using the 40% discount. Thank you and please let me know.

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Laura NS
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