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Onderwerpen gestart door D.U.C Ng

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D
D.U.C NgOp het juiste spoor
gevraagd in Overige producten

Refund because of no ticket send-out after online booked

Hi NS,This morning I booked a ticket from Eindhoven to Tilburg at 11:21 as below information *screenshot deleted by moderator*Ordernummer‪56064698‬ Je hebt betaald metiDeal Je hebt betaald op29 december 2022 om 11:13  My journey started at 11:21, but the ticket was sent to me at 11:30. So I cannot join the journey. Can you help to refund my money?

4
Lorena NS
Moderator
6 maanden geleden
D
D.U.C NgOp het juiste spoor
gevraagd in Ervaringen contact NS

OV-chipcard balance refund

Hello, now I pay monthly transactions via my banking account. And there is 70eur remaining on my OV-chipcard balance without compensating. So can I get this money back (refund)? 

6
Lorena NS
Moderator
1 jaar geleden
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