Naar NS.nl

Onderwerpen gestart door Ehsan Ahmadi

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Ehsan AhmadiOp het juiste spoor
geplaatst in OV-chipkaart

ticket

Hello, I had planned to travel from Heyendaal in Nijmegen to Sittard. However, I forgot to tap my OV card and ended up buying an E-ticket on the train. When I arrived in Roermond and tried to switch from an Arriva train to an NS train, I accidentally tapped my card on the Arriva device before realizing that I had already purchased an E-ticket.I'm hoping you can advise me on what steps to take to get a refund for this mistake. I've already tried to check my journey history on the website, but the system wasn't able to show me anything.

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Lorena NS
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1 jaar geleden
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