Naar NS.nl

Onderwerpen gestart door Mounica Kusampudi

2 Topics

M
Mounica KusampudiOp het juiste spoor
gevraagd in OV-chipkaart

Money refund

Hi on Jan 18th I have mistakenly checked in Amersfoort(I forgot that I checked out at that station)I travel from Bussum Zuid → Amersfoort Central, Amersfoort Central → Barneveld NoordOn that day morning I checked in Bussum ZUID, checked out AC but then mistakenly again checking in AC(This is incorrect) - it was corrected by NS to Bussum Zuid(5.3Euros) but this is not the correct one.Expecting refund for the same.

1
Erryt NS
Moderator
3 maanden geleden
M
Mounica KusampudiOp het juiste spoor
gevraagd in In de trein

Fine for a missed checkin checkout

Hi I usually travel from Bussum Zuid to Barneveld Noord through Amersfoort Central and yesterday(20th June) while returning back from work place I forgot check out check in from blue train to NS and meanwhile we had a ticket collector. I realised that when he checked and informed the same to him, he mentioned I can check out in Bussum Zuid and it will be corrected without any issues.But in the late evening yesterday I got an email about 50 euros fine.I request refund of the amount other than my travel expense in that route yesterday.You can check my history and this is the regular route and I just missed checkin/checkout but you can also look at my route access.

1
Lorena NS
Moderator
10 maanden geleden
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