Naar NS.nl

Onderwerpen gestart door Luke Briggs

1 Topic

L
Luke BriggsOp het juiste spoor
gevraagd in NS.nl

faulty ticket machine

Sunday 9th July 2023, I purchased 3 tickets for 2 friends and myself at Schipol station, for a train from Amsterdam to Brussels. The ticket machine was faulty and only printed 2 tickets. I was told to board the train and purchase another ticket over the phone whilst I was on the train, which I did. I was told to contact yourselves after the journey for a refund on the 3rd ticket which originally failed print.Please could you help me with this situation?Kind regardsLuke.

1
Tochjo
10 maanden geleden
Voorwaarden