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J
Jantar80Op het juiste spoor
gevraagd in OV-chipkaart

Checkout not validated

Hello,I checked out from Train at a station but it was not validated and I can see the checkout greyed out with a question mark next to it. As a result I did not get back the difference between the 20euro deposit and the actual ride fee. Can I get some help to get back that amount? Thank you,Jean

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Lorena NS
Moderator
2 jaar geleden
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