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beantwoord

Boete

  • 21 October 2021
  • 28 reacties
  • 485 Bekeken

I got a fine (boete) and I don't know what the problem is? 

The fine was for traveling from leeuwarden to heerenveen. TS did not check in at Leeuwarden and because Heerenveen does not have gates the checkout there is interpreted as check in

I think Tamzin has stated the right answer. Topicstarter checked in at a Arriva-gate at Leeuwarden station.

Ah, right that explains it.

@samiyosefnl can then get €10 back from Arriva as well, see www.uitcheckgemist.nl and fill in Leeuwarden - Leeuwarden (no travel) for the Arriva check-in.

Contact NS Customer Service for the €20 deducted at Heerenveen, and the €50 surcharge of your fine back.

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