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14 Reacties

F
FipIntercity
gevraagd in OV-chipkaart

How to collect an invoice form the OV machine

Get a new personal ov-chipcard and put the bus subscription on it. It is wise wise, considering your experiences. Customer Service is very busy. https://www.ov-chipkaart.nl/purchase-an-ov-chipkaart/apply-for-personal-ov-chipkaart.htm yes but for  a new OV chip card i need to pay extra 20€ and wait 5 days … i need to travel this friday 

6
Robert B
1 jaar geleden
F
FipIntercity
gevraagd in OV-chipkaart

How to collect an invoice form the OV machine

yesterday some guys from customer service send me to ticket ov machine 2 timesthe point is, he is telling me that he cant remove the BTM till i dont collect my invoice..He tellme i need to go to the machine , So i was trying to do it from the machine , but it doesnt work …Customer service is not working well , i have spend 4 days in a no sense chat conversation , getting new agents every hour and i need to repeat the same again and again..And the telephone number is impossible , cos always they are busy Now i am trying from 7am on the chat again ,,, and i dindt get any agent attention..Also twitter is not working

6
Robert B
1 jaar geleden
F
FipIntercity
gevraagd in OV-chipkaart

How to collect an invoice form the OV machine

You do need to contact Customer Service. They will cancel the so-called BTM part and afterwards you can  place your bus scubscription on your card. Remember that you need balance for bus, tram and metro that are not covered with your bus subcription. Your train subscription does nog change.  The invoice cannot be collected from a ticket machine. You will need to register at Mijn NS.  

6
Robert B
1 jaar geleden
F
FipIntercity
gevraagd in Abonnementen

is there any monthly subscription for bus and train?

In theory yes, in practice this combo very often gives probs. Its more prudent to have them on 2 cards. YOu can get a FREE card (not pay 7,50) if you also start right away a NS-subscription on it-but then you have agin to wait 7 days till card is ready. It makes no sense to ask for ALL transit if you only plan to use lines in a certtain area. And be more dutch: try biking, BraVo is not the finest of connctions into such a faraway little village. Yeah thanks, already biking but i am doing my math, cos i like to visit big cities to buy food at arab food markets, also fijnaart is a bit faraway from breda or roosendaal and 2h 30m riding a bike daily is not a nice plan for me in winter. Thanks to all 

9
F
1 jaar geleden
F
FipIntercity
gevraagd in Abonnementen

is there any monthly subscription for bus and train?

The Brabant Altijd Vrij subscription, which costs 137.68 euros per month (or 1376.82 euros per year) allows for unlimited travel by Arriva and Hermes buses in Noord-Brabant. Thanks Tochjo, can I know if i can load this subscription on my ov chipkaart  at the same time than NS Flex?

9
F
1 jaar geleden
F
FipIntercity
gevraagd in Abonnementen

is there any monthly subscription for bus and train?

Indeed, NS Flex subscriptions are only valid for travel by train. There is no nationwide subscription for unlimited travel during off-peak hours for bus, tram and metro (BTM). BTM subscriptions are usually valid only in a specific region. If you can specify at what times and in what region you would be travelling, we can give you some advice. Thanks Tochjo, you are very kind ¡ I am actually in nord brabant (fijnaart), i would like to connect bus from my area till roosendal or breda in this way i cant take the trains to reach Rotterdam , Amsterdam, Den haag etc..

9
F
1 jaar geleden
J
JM LaubscherOp het juiste spoor
gevraagd in Abonnementen

Off Peak Schedule

Did you make another journey before the one you make during off-peak hours, and is there less than 35 minutes between checking out for the earlier journey and checking in for the new journey? Then NS sees both journeys as one trip and looks at the time of checking in for the first journey to determine what discount percentage should be applied to the second journey. See this page for more information, especially the part below “The first check-in determines the rate. How does that work?". To avoid this and to get the reduced fare for the journey that's during off-peak hours, you could use a different OV-chipcard for the first journey, or use an eticket for the first journey. Also, note that NS Flex subscriptions are only valid for travel by train. If you travel by bus, tram or metro, you will always pay the full fare, also during off-peak hours. Is there any monthly subscription  for both, bus and train?

3
Robert B
1 jaar geleden
F
FipIntercity
gevraagd in Off topic

holiday bus schedules

Yes, tap an advice (6:08, or 6:43, of 7:14) and you'll see the date in the left top corner:     Thanks for the help.. Anyway on sundays and holiday there is not bus service at fijnaart

17
Robert B
1 jaar geleden
F
FipIntercity
gevraagd in Off topic

holiday bus schedules

I think the information in the apps is actually correct, but the information shown can be a bit misleading. If you ask for a travel advice from Fijnaart to Breda for today, you seem to get advices for today, but they are actually for tomorrow.     If you use the 9292 app, tap an advice and the date in the left top corner will be 27 May.  

17
Robert B
1 jaar geleden
F
FipIntercity
gevraagd in Off topic

holiday bus schedules

If you plan for today you get the services for Friday because there are no services today because they run a Sunday Schedule. The information is correct although the way it's presented is confusing. So no buses today?

17
Robert B
1 jaar geleden
F
FipIntercity
gevraagd in Off topic

holiday bus schedules

Hi everyone!   Please can someone let me know wich schedule has the bus in the Netherlands on holodays? It depends on the holiday and is often different for trains and busses.  Today (and also on the 6th of June) trains run on a Saturday schedule and buses on a Sunday schedule. Its not accurate, cos the sunday schedule on the app are the same from 6am…   This should be improved on the system What app and what route are you talking about? I have actually 9292, NS and GVB apps, all of them with wrong data. My route is from Fijnaart till Breda. Thanks for your help

17
Robert B
1 jaar geleden
F
FipIntercity
gevraagd in Off topic

holiday bus schedules

Hi everyone!   Please can someone let me know wich schedule has the bus in the Netherlands on holodays? It depends on the holiday and is often different for trains and busses.  Today (and also on the 6th of June) trains run on a Saturday schedule and buses on a Sunday schedule. Its not accurate, cos the sunday schedule on the app are the same from 6am… This should be improved on the system

17
Robert B
1 jaar geleden
F
FipIntercity
gevraagd in Off topic

holiday bus schedules

https://9292.nl/en   This works best. Its also not showing a proper schedule. I cant believe we are in the Netherlands  and all the services about train and bus are not showing a proper schedule in holidays. I am in the bus stop from 6 am , curreny 2 hours waiting. Number phone, doenst work, just a loop with all our agents are so bussy please  hodl, then apps with incorrect schedules 

17
Robert B
1 jaar geleden
F
FipIntercity
gevraagd in OV-chipkaart

Abonnement bougth, so now what should i do?

When you got it on a new card and with a Flex subscription  it it activated from the first day it is valid. When you want to put it on an existing card, you do need to activate it on a ticket machine, but only once. When you had a Flex subscription on this card before, you do not need to do anything. Thanks Dear Thom!! It's exactly want I want so heard 

2
F
1 jaar geleden
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