Naar NS.nl

Reacties geplaatst door AlinaKalinina

9 Reacties

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AlinaKalininaIntercity
gevraagd in Abonnementen

Subscription cancellation

Use the Cancellation Help of contact the customer service. https://www.ns.nl/en/customer-service/termination-cancellation/cancelling-season-tickets.html If the unused periode is in the future you will get a refund for that. If for instance your invoice date is the 15th, you paid a month in advance from april 15 up until may 14, you will then get a refund from the day you cancel until may 14.  Thank you!

3
A
11 maanden geleden
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AlinaKalininaIntercity
gevraagd in Overige producten

Bus

Thanks for the answer!  What does it mean to cancel some services?  I have traject vrij.  I thought it was only for subscription trains?

5
Daniël NS
Moderator
6 maanden geleden
A
AlinaKalininaIntercity
gevraagd in Abonnementen

Traject Vrij

Thanks for the answer!  I travel with Krimpen by bus to Capelsebrug metro station.  And I take the metro to Blaak station.

13
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1 jaar geleden
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AlinaKalininaIntercity
gevraagd in Abonnementen

Traject Vrij

Good morning!  Please advise a way to travel cheaper by buses, metro, trams.  I go 5-6 times a week there and back.  I already have a train pass and can't find a pass suitable for the rest of the transport!  Thanks a lot!

13
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1 jaar geleden
A
AlinaKalininaIntercity
gevraagd in Abonnementen

Traject Vrij

Thank you)

13
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1 jaar geleden
A
AlinaKalininaIntercity
gevraagd in Abonnementen

Traject Vrij

Oh.  Thanks a lot.  Now understand.  Tell me more please.  Since the purchase of a train pass, I have not replenished my account on the card.  I do not pay for travel in buses, the subway.  Will I receive an invoice at the end of the month for all trips I have made?  Thank you!

13
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1 jaar geleden
A
AlinaKalininaIntercity
gevraagd in Abonnementen

Traject Vrij

Hello!  Please tell me.  My pass for the Rotterdam-Amsterdam route.  But today I was told that if I am going by fast train through Schipol, I need a ticket.  Explain why.  Thanks a lot!

13
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1 jaar geleden
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AlinaKalininaIntercity
gevraagd in Abonnementen

Traject Vrij

Thank you) everything turned out) tell me more please.  When I enter through the turnstile, I check in.  Do I need a second check-in with this card on the platform before the train?

13
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1 jaar geleden
A
AlinaKalininaIntercity
gevraagd in Abonnementen

Traject Vrij

Yes.  This is true.  Didn't take anything from the machine.  I just topped up my account.  Tomorrow I'll try to do that.  I hope everything works out) Thank you!

13
A
1 jaar geleden
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